Discover how anyone can scan a SpotGenie tag to report problems with a parked vehicle using WhatsApp. Help vehicle owners with just a few taps.

How Bystanders Can Report Vehicle Issues Using SpotGenie

Welcome to Blog 8 in the SpotGenie series. This post is dedicated to bystanders and concerned citizens who may notice something wrong with a parked vehicle. Whether it’s blocking access, at risk of towing, or something more serious — SpotGenie makes it easy and anonymous to notify the vehicle owner directly through WhatsApp.

🔹 Step 1: Scan the QR Code on the SpotGenie Tag

If you come across a vehicle with a SpotGenie tag, simply scan the QR code using your smartphone’s camera or a QR app.

This opens a pre-filled WhatsApp chat message that you just need to send. SpotGenie will immediately respond with basic info about the vehicle and a list of issue-reporting options.

🔹 Step 2: Select a Reporting Option

SpotGenie will present you a list of issues you can report:

• 🪝 Vehicle Getting Towed
• ❌ At No Parking Zone
• 🔟 Vehicle Lights Are On
• ◻️ Window Or Door Open
• 🖘 Something Is Wrong
• 🚨 Emergency Contact

In this example, the bystander selects "❌ At No Parking Zone".

🔹 Step 3: Send the Report

After selecting an issue, SpotGenie replies with a confirmation and asks:

Would you like to provide your mobile number so the vehicle owner can contact you directly?

You can choose to stay anonymous or share your number.

In this case, the bystander selected "No", and SpotGenie acknowledged and thanked them for the report.

🚀 Quick, Helpful, and Conflict-Free

This process ensures that anyone can help — quietly and quickly — without conflict or confrontation. It encourages respectful behavior in public spaces and provides vehicle owners with timely, actionable alerts.

🙏 Help Without Hassle

Thanks to SpotGenie, ordinary people can now be heroes of urban mobility. All it takes is a quick scan and a tap.

Next in Blog 9: Emergency Situations and Contact Alerts – When Time is Critical

In case you missed the previous posted Blog 7: Managing Emergency Contact Information in SpotGenie

Spotted a problem on the street? If there’s a SpotGenie tag, scan it and do the right thing — silently, safely, and smartly.

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